Sylk Skin

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    Contact Sylk Skin

    Contact us about orders, ingredients, wholesale enquiries, or general product information by using the details provided or filling in the form.

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    Customer Support

    info@sylk-skin.co.za

    Order Enquiries

    orders@sylk-skin.co.za

    Phone number

    +27 72 850 5129

    SYLK products are cosmetic skincare products formulated to support skin comfort and barrier health. They are not intended to diagnose, treat, cure, or prevent any disease.

    Frequently Asked Questions

    SYLK is a South African botanical skincare brand founded on plant-based formulation, ethical production and barrier-supportive skin care.

    Have a question about SYLK products?

    Ask a Question

    You can contact SYLK by email or by using the contact form on this page.

     

    For general enquiries, email info@sylk-skin.co.za.

     

    For order-related support, email orders@sylk-skin.co.za.

    SYLK aims to respond to all enquiries within 1–2 business days, Monday to Friday.

    If your enquiry relates to an order, please include your order number and the email address used at checkout when contacting us. This helps us assist you faster.

    Yes. You can contact SYLK with questions about:

    • Ingredients
    • Product usage
    • Skin suitability
    • Ethical standards

    SYLK can provide general cosmetic product information but does not offer medical advice.

    SYLK is based in South Africa and operates as an online skincare brand.

    SYLK operates Monday to Friday, 9:00 – 16:00 (SAST).

    Messages received outside these hours will be answered on the next business day.

    SYLK can provide general product information only.

    Our products are cosmetic skincare products and are not intended to diagnose, treat, cure, or prevent any medical condition.

    Yes. Retailers and practitioners interested in stocking SYLK can contact us via info@sylk-skin.co.za with their business details. 

    You can also visit this page to fill in the form with your business details.

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    Research, How-to's & Everything Sylk.